Frequently asked Questions
Curious about how our styling and surprise boxes work? Here are answers to the most common questions our customers ask about sizes, customization, and unboxing.
How do I order my custom box in 3 simple steps?
Getting your box is effortless: first, select your clothing size, preferred colors, and item types; second, add your personalized box to your cart; third, complete our secure checkout process and await your magical delivery.
What makes Enchanted Mystery Box better than ordinary online shopping?
We remove the dilemma and endless scrolling of standard shopping. You tell us your preferences, and we hand-select pieces that coordinate effortlessly into stylish outfits, saving you time and delivering genuine excitement.
What box sizes are available and which are most popular?
We offer 3 distinct box sizes. Our medium-sized box is our overall best seller, while clothing size large is our most popular fashion apparel selection.
What surprise trinkets come inside the boxes?
Along with your apparel, you will discover charming accessories and keepsakes such as journals, personal date planners, hair accessories, cute bags, specialty soaps, soft plush toys, and squishies.
What can I find in an M&M mixed merchandise box?
Our M&M boxes feature a fun assortment of household items, overstock products, seasonal decor, and verified liquidation or clearance merchandise sourced from reputable retail stores.
Will my clothing items match together?
Yes! Our expert curators ensure your style preference and color choices are carefully respected so the garments coordinate together into ready-to-wear outfits.
Can I choose the types of clothing I receive?
Absolutely. You can specify your size, style preference, and the categories of apparel you want featured in your box during customization.
Where can I see photos of previous customer unboxings?
You can visit our unboxing gallery page to see real customer reveals and discover the variety of stylish surprises we deliver every week.